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CUSTOMER SERVICE/SALES

SALESFLOOR CUSTOMER ASSISTANT

 

We’ve put all of our expertise into creating a store full of perfect products.
Now we’re looking for Customer Assistants with the personality and passion to do them justice.
Bring us both and, together, we’ll create the ultimate retail experience.

 

About the role

Whether you join us in food or fashion, your ability to enthuse our customers and converse confidently on anything from a cocktail dress to a speciality dish will make all the difference.

Our customers trust us. So they’ll be relying on your advice to help find what’s right for them. To do this, you’ll need to stay up to speed on our latest products and offers, and listen carefully to what our customers need. Get this part right and your talent for selecting the right products and making shopping a fun experience will come into its own.

Our training will teach you everything you need to know about presentation, availability, commerciality and experience. Add this to your own flair for customer service and you’ll have everything you need to hit your sales targets and build a successful career.

Salary & Benefits: £8.50 - £10.60 per hour (Following a probationary period and dependent on Location) Plus 20% staff discount

About you

A passion for our products; an extensive knowledge of what we sell; and a sixth sense for what our customers want: we expect all of this and more from our Customer Assistants. Take pride in everything you do and make the most of every opportunity that arises and you'll be well on your way to becoming the perfect retailer.

About the application process

Before anything else, you’ll need to complete an online assessment. This will involve a customer service based situational judgment questionnaire. 

If you’re successful, you’ll be invited to a face-to-face assessment where you'll take part in a role play and, if successful in that, an interview with a Line Manager.

Candidates will need to be available to work Christmas week.

How To Apply

To apply please go to: https://careers.marksandspencer.com/

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