Plain Logos WQ

Family Friendly

You love your kids. You love shopping. But combining the two can be tricky. Here at Westquay we want your trip to our centre to be as pleasant as possible. Which is why we’ve got lots of things to make life for you a little bit easier, and shopping for them a little bit more fun.

Family parking

We have allocated larger parking spaces for young families, making it easier to get in and out of the car with prams and pushchairs. You can find them on Levels -1, 0 and 1 of the Podium Car Park.

Baby changing

Baby change facilities are available on Level 1 and 4.

We also have a Changing Places toilet on Level 1. This is for older families and people with disabilities. It contains a large wall-mounted bench and hoist. You need to have a Radar Key to access this facility. It you require a key, they can be purchased in Shopmobility.


We have 50 restaurants and cafes at Westquay. Most have highchairs and many have baby change facilities too. Just ask if you’d like your baby’s bottle warmed, many restaurants will be happy to do it. Or you can borrow a bottle warmer from Shopmobility, located in the Podium car park on Level 0. Breastfeeding is welcomed throughout the centre.

Borrow a pushchair

These are available from Shopmobility (Podium car park on Level 0) for a £20 deposit.

Things to do

There’s a pristine baby grand piano just waiting for your Jamie Cullen impression (or your child’s rendition of Twinkle Twinkle Little Star).

 Find it on Level 2 and post an image of yourself playing it with the hashtag



Hold your child’s birthday party at Pizza Hut, Pizza Express or Build-a-Bear Workshop.

Child Safety Westquay is a designated child-safe area and staff are trained to deal with lost children. Collect a wristband that you can write your mobile number on from the Customer Service Desk, Level 3, or call 02380 336828 for more information.