Sales Consultant

About Us

Laings is a prestigious family-run jeweler with over 179 years’ experience in the industry.

Established in 1840 we are now one of the largest independent jewelry businesses operating six stores across the UK (three shops nestled within the iconic Argyll Arcade in Glasgow, and one each in Edinburgh, Southampton and Cardiff).

Our Culture

The Laings culture is one of mutual trust, respect and honesty. Our staff strive to be the best in the business and our aim is to provide our customers with an unforgettable, luxurious experience whatever the occasion may be.

Your New Role

We are recruiting for Sales Consultants to join our Southampton team working 38.75 hrs per week, 5 days out of 7.

What we will offer you

As well as a competitive salary & reward package, we are proud to offer a wide range of fantastic benefits to our employees, including; healthcare, pension, 28 days holiday, Employee Assistance Programme, and a generous employee discount scheme.

You will be working in a warm and welcoming environment, with a fabulous array of training and development opportunities on offer. 

Responsibilities Include: 

• Consistently delivering watch sales targets

• Building and maintaining client relationships

• Drive sales of the area that you brand manage through product knowledge and ensuring key-lines/best sellers are always in stock

• Visual Merchandising to ensure our windows and showcase displays are always meticulously clean and merchandised to the required standard

• Responsibility for stock takes and daily counts

• Booking in repairs and re-sizing to our workshops

• Awareness of our competitors and identifying opportunities to stay ahead of them

• To be a strong contributor to the overall success of the business by ensuring that the clients’ satisfaction is priority throughout all aspects of the role

Skills and Experience Required:

• Watch experience preferred

• Knowledge of luxury watch brands preferred

• Luxury goods experience advantageous

• The ability to sell to and not just serve our clients

• Client- focused with a desire to meet and exceed their expectations

• A professional manner when dealing with clients and brand representatives -in-store, via phone and email

• Demonstrate an ability to work well both individually and as part of a team

• Have passion for our products and share that passion with clients

We are an equal opportunity employer who, in return, can offer you - a competitive reward package, training & development opportunities, healthcare, pension, 28 days holiday, generous employee discount scheme and a warm and welcoming family working environment.

Be part of our future, join us.