FAQs

FAQs

Visting us or have a question? Plan your visit and learn more with some helpful information below.

Where can I park? We have two car parks. Find information on our 24 hour MSCP here Find information on our Podium car park here

Can I park my car over night in the car park?

You can leave your car over night in the Multi-storey Car Park only. The Podium car Park is locked over night.

Where are the toilets? Toilets are located on Level 4, 3 & P2. A toilet for everyone is also located on level P2. Do you have family friendly facilities? Yes, click to discover How do I locate the high street? Head to level 3 and exit the doors near Metro Bank. How do I get to Westquay South? You can find a number of restaurants and leisure at Westquay South. You can access Westquay South via the Arundel Circus exit and via the exit alongside M&S on Level 2. What are your opening hours? Click to view centre opening hours here. Please note dining and leisure are open ‘til late.

I have a charity or community space request who can I contact?

If you are a small registered charity, community interest company, community group/organisation operating local to the centre requesting mall, unit or external space for a charitable event, community project or activity you can submit your request via this simple form here.

Can I bring my dog into centre?

Yes, please find our admission policy here.

How do I contact lost property?

Please use the contact form here

Can I film or take photos in centre?

You can prior contact and consent to be able to do this in centre. Please read more here

Can I speak to someone about a commercial opportunity?

Yes, please use this link to direct your enquiry.

Can I have some information on gift cards please?

We no longer sell Westquay Gift Cards. To learn more information about Gift Cards please visit here